Welcome to UM Academic Technology after-hours chat support monitored by Black Belt Help.
UM Academic Technology is able to offer 24/7 assistance with academic technologies via chat and phone through a partnership with Black Belt Help (BBH). While the partners at BBH do not have direct access to our UM systems, they can assist you with many tasks related to Canvas, Panopto, etc. If they cannot help you, they will send a request back to the UM Academic Technology team, who can address the issue Monday - Friday, 8 a.m. - 5 p.m.
If it is outside our normal business hours, select the chat logo below to chat with Black Belt Help.
If it is during business hours, please chat with UM Academic Technology.